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UM London
We are closer to our clients than ever before with a 98% retention rate and our highest ever TRR (The Referral Rating) advocacy score of 8.7, versus the industry average of 6.8. We recently extended our contract with largest client, Johnson and Johnson, for a further 3 years. Meaning 10 years of partnership, before they consider another review. We've been named the most progressive agency for 'digital, data and content capabilities', by Forrester for 2020 and 2021and won significant awards for industry leading work by Mediaweek and Campaign. At a company level, we have been named Mediatel Agency of the Year 2021, for what the judges described as an agency 'growing in the right way'. By right way, they meant continuing to nurture our special culture and using our skills to make a positive difference to the industry and wider society